Last updated: February 24, 2026

1. Overview

Lorri Freedman Digital Art ("we," "us," or "our") operates the website lorrifreedman.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase digital art products from our online store.

By using our website or making a purchase, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name and email address when placing an order or creating an account
• Billing address for order processing and tax compliance
• Any information you include in communications with us (e.g., support requests or reviews)

Information collected automatically:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, products viewed, and time spent on our site
• Referring website or search terms that led you to our site

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including delivering digital download files
• Sending order confirmations, download links, and customer support communications
• Improving our website, product offerings, and customer experience
• Analyzing site traffic and usage patterns to better understand how visitors interact with our content
• Preventing fraud and protecting the security of our website and transactions
• Complying with legal obligations, such as tax reporting

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Processing

We use PayPal to process all payments on our site. When you make a purchase, your payment information is transmitted directly to PayPal and is subject to PayPal's Privacy Policy. We receive confirmation of your payment but never have access to your full credit card number or financial account details.

PayPal may collect additional information as part of their fraud prevention and payment processing services.

5. Digital Downloads & File Delivery

Our products are digital art files delivered via download. When you purchase a product, download links are generated and provided through your order confirmation email and your account page on our website. Digital files are hosted on secure cloud storage infrastructure provided by Cloudflare.

We may log download activity (such as the number of times a file is downloaded and the IP address used) to prevent unauthorized distribution of our products and to provide customer support.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Keep you logged into your account and maintain your shopping cart
• Remember your preferences and settings
• Understand how visitors use our site so we can improve it
• Protect against spam and fraudulent activity (via Google reCAPTCHA)

Essential cookies are required for the site to function properly (e.g., cart and session cookies from WooCommerce). Analytics cookies help us understand traffic patterns and are used solely for internal site improvement.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain features, including the ability to make purchases.

7. Third-Party Services

We use the following third-party services that may collect or process data on our behalf:

• PayPal — payment processing (Privacy Policy)
• Cloudflare — content delivery, file hosting, and website security (Privacy Policy)
• Google reCAPTCHA — fraud and spam prevention (Privacy Policy)
• SiteGround — web hosting (Privacy Policy)

Each of these services operates under their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your order information (name, email, billing address, and purchase history) for as long as necessary to fulfill our obligations to you, provide ongoing access to your purchased downloads, handle customer support requests, and comply with legal and tax requirements.

If you request deletion of your account and personal data, we will remove your information within 30 days, except where we are legally required to retain it (e.g., tax records).

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct any inaccurate information
• Deletion — Request that we delete your personal information, subject to legal retention requirements
• Portability — Request your data in a commonly used, machine-readable format
• Objection — Object to certain processing of your data

To exercise any of these rights, please contact us using the information in Section 14 below. We will respond to your request within 30 days.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, the categories of sources from which that information was collected, and our business purpose for collecting it.

We do not sell personal information as defined under the CCPA. You may submit a verifiable consumer request by contacting us using the information in Section 14.

11. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

12. Data Security

We implement reasonable security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our website, secure cloud-based file storage, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us at: